Overview

 

Salesforce® Support Services from India

 

Salesforce® support services comes handy when one does not have the required technical skill sets in-house to address a problem that requires specialized skills. These support services could help solve problems soon thereby helping with loss of revenue or with lowering cost.  When implementing Salesforce® or when using Salesforce® there could be a need for trouble shooting, feature explanation, new process mapping, improvement of an existing implementation or even training.

Change is constant which could involve process modifications or creating new process. It is sometimes helpful to maybe just have a consultation to discuss the best way forward before making any change.

Outsourcing your requirement to  a ready team at our end could be just what you need.  Check out our customized Salesforce support plans and packages that encompasses all your Salesforce requirements.

If you were looking for Salesforce® support services directly from Salesforce® you could visit this link .

Realize the full potential of your Salesforce application and engage with our Salesforce experts. We are happy to engage with even small business for their day to day needs. Customer satisfaction is paramount to us and we deliver Salesforce support and maintenance  in a pure offshore or onshore-offshore model.

Requirements for a Successful Salesforce Implementation

  • There needs to be a complete understanding of the complete Salesforce environment so as to help address short term, medium term and long term goals
  • Having access to a team that can help with the implementation from time to time
  • Sometimes small changes are required quickly that can bring in huge improvements to operations.
  • Sometimes easy wins can be implemented right out the box and this can get missed
  • Requirements get more and more sophisticated over time with more and more use. How can you get them done quickly and at a lower cost?
  • Change in market conditions require quick modifications to the application
  • Deeper connects will be required across subsystems and must be done quickly

Why TekForce?

  • We do not charge you a large retainership giving you the flexibility of using our services as and when you need it
  • Attractively priced and affordable support packages
  • 16 hour per day support window
  • There is a bench strength of diverse skill sets that is available on call
  • Small issues can be capped right away
  • Experienced and Skilled team in business process management and Salesforce
  • ITIL service delivery

Salesforce® Service Packages

Contact us for more details on the packages we can offer you for Salesforce® support from India. Let’s discuss your requirements!

Some of the support services we offer are around security model enghancement and settings, approval processes and workflows, validations and rules, personalization, triggers that help with automation, custom reports, dashboard customization, troubleshooting, system monitoring, product upgrade management, backups, heathchecks, training and documentation, feature and solution enhancements and process re-engineering. We could also assist you in integrating Salesforce® with existing systems and third-party applications which leads to increased efficiency across all business processes. Some Salesforce support plans and managed services prices are per the link here

Supported by our business teams we can help you extend the use of Salesforce across your organization and help you use other prouducts from Salesforce that are required to support your business goals.

Drop us a message and we will connect with you to discuss your requirements and propose how we can be of  help.

We have a flexible model and have a bunch of Salesforce® support plans options we could offer you that suit your needs.

Happy to be of assistance.