SALESFORCE® PARTNER - IMPLEMENTATION, CUSTOMIZATION, SUPPORT, PLATFORM DEVELOPMENT. - EUGENE, OREGON - USA AND PUNE, MUMBAI - INDIA - INTEGRATED CRM, SALES & MARKETING AUTOMATION
Salesforce® Certified Consulting Partner
Our value discipline is to “deliver exceptional customer experience”
Our Salesforce® consulting services strength which is our differentiator lies in our “approach” to designing efficient business processes. This is supported by our exposure to diverse business domains, experience in solution architecting, and our platform development track record.
All this helps us drive the highest level of “operational efficiency” for your processes.
The core difference of a good or bad system is the “method” you employ to define your business processes so as to ensure that you have considered the complete set of requirements when building them. If this is not done right the first time then one is continuously revisiting the system to either fix logical bugs or add more functionality which should have been done upfront. This is more so when you have a mature business model.
“We love what we do i.e. automating and controlling well-designed business processes using technology. We believe this is the best way to deliver an efficient process and the only way to deliver a consistent experience to the customer at scale, keeping costs under control all the time.
We address the needs of integrated Presales, Sales, Service, and Marketing automation.
TekForce CRM LLC has been carved out from Extrapreneurs India – giving us access to a wide range of technical skill sets and platform building experience.
The TekForce CRM LLC team comprises of experienced and successful business entrepreneurs, business process re-engineering professionals, and Salesforce® enthusiasts.
TekForce CRM LLC customers are from around the world and come from different Industry segments – banking, insurance, financial services, healthcare & life sciences, non-profits, retail, consumer goods, and manufacturing. We address their needs for productivity, mobility, collaboration, integration, and AI.
Operating Models
Project-based
We manage and take an end to end responsibility for the project. Depending on the requirements we would have business analysts, architects, technical leads, administrators, software developers, UI/UX developers, QC, and project managers assigned as per the needs of the project.
Staff Augmentation with a difference!
Here we assign employees with the relevant skills to augment your delivery team. In this model, your project manager works with a senior individual from our end and who in turn works with developers, admins, QA,s and solutioning engineers with relevant skills to deliver on specific components of the project. They also train, upskill, and support these employees so as to ensure they deliver well on the project work assigned to them. This ensures that you are not dependant on an individual. Our company takes ownership of the delivery. This model also ensures we can scale quickly.
Connect with us!
Do drop us an email to discuss what you would like to get done or change in your setup. We would love to think through with you and help you plan and prioritize the next steps. You will hear from us immediately.
Snippets of what our customers think of us!
- TekForce CRM LLC team was knowledgeable and supportive in all aspects to resolve our requirements or queries
- The TekForce CRM LLC team was very proactive. Really appreciate for getting the solution build in a very short time
- I would like to take this opportunity to recommend an outstanding SFDC consulting organization
- TekForce CRM LLC completed a Salesforce revamp consulting job and the changes implemented have streamlined our sales and marketing processes and improved productivity.
- The TekForce CRM LLC team educated our sales team about best practices, functional changes, and the development of new Salesforce strategies
- They were able to help our sales team understand ways to more effectively use Salesforce and perform their daily work tasks
- TekForce CRM LLC Demonstrated skill and knowledge in every aspect of business operations
- TekForce CRM LLC was even able to make some improvements in our analytics and reporting modules that have contributed to bringing the company a more clear forecast in the last single quarter than we have ever had in any past years
- The TekForce CRM LLC team have worked as an extended team and were available even during off-hours committed to resolving issues. We appreciate the attitude and willingness to learn and apply technical expertise as per business requirements
- They are very professional and excellent at communicating and following up. Handhold a new organization who are not necessarily tech-savvy and help them achieve more than the organization may realize is possible through Salesforce
- The implementation process was simple and the hand holding to help us navigate the difficult portions was excellent. They were extremely conscious of our budgetary restrictions and made sure that we took up only what we needed. Great experience
- Excellent communication and follow up by the team! Being our first time working with Salesforce we were not very clear about our requirements and were also unsure about its adoption by staff
- TekForce CRM LLC took time to understand our processes and develop a system both that was user friendly and that met our needs
- They provided training for staff and documentation, which ensured that the adoption process was not as overwhelming for them. We would strongly recommend working with them as our overall experience has been very positive
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